Introduction

Welcome to CollectiveServices.co.uk. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

Personal Data

We may collect the following types of personal data from you:

  • Contact Information: Name, email address, phone number, and postal address.
  • Professional Information: Job title, company name, industry.
  • Usage Data: Information about how you use our website and services.
  • Technical Data: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

Sensitive Data

We do not collect any sensitive data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data).

How We Collect Data

We use different methods to collect data from and about you including:

  • Direct interactions: You may give us your personal data by filling in forms or by corresponding with us by post, phone, email, or otherwise.
  • Automated technologies or interactions: As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.

How We Use Your Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • To provide and improve our services: Including managing payments, fees, and charges.
  • To manage our relationship with you: Notifying you about changes to our terms or privacy policy, and asking you to leave a review or take a survey.
  • To administer and protect our business and this website: Including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data.
  • To deliver relevant website content and advertisements to you: And measure or understand the effectiveness of the advertising we serve to you.

Data Sharing

We do not share your personal data with third parties except in the following cases:

  • Service providers: Who provide IT and system administration services.
  • Professional advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
  • Regulatory authorities: Who require reporting of processing activities in certain circumstances.

Your Data Protection Rights

Under GDPR and CCPA, you have the following rights:

  • Right to access: The right to request copies of your personal data.
  • Right to rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • Right to erasure: The right to request that we erase your personal data, under certain conditions.
  • Right to restrict processing: The right to request that we restrict the processing of your personal data, under certain conditions.
  • Right to object to processing: The right to object to our processing of your personal data, under certain conditions.
  • Right to data portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.